Shipping & Delivery
All U.S.-based surgical facilities east of the Mississippi River, orders are shipped UPS Ground unless another faster option is indicated on the order. UPS Ground shipments are 2-5 day delivery. All U.S.-based surgical facilities west of the Mississippi River are shipped via FedEx Express Saver unless a faster option is indicated on the order. FedEx Express Saver shipments are 2-3 day delivery. Existing customers who have provided or will be providing FedEx or UPS account numbers will be billed directly by the carrier and The Surgi Store, LLCdoes not charge a handling fee.
International orders will ship United States Postal Service and a Surgi Store Representative will be contacting you regarding the shipping charge International customers are responsible for all import taxes, VAT, tariffs and fees to get the package(s) into your country. Under no circumstances is The Surgi Store, LLC. responsible for these fees or any other fees. Under no circumstances is The Surgi Store, LLC responsible for customs charges, holds or losses of packages by customs agencies. All orders ship F.O.B. – The Surgi Store, LLC. All orders after 3:30PM Eastern Standard Time will be shipped next day unless noted. The Surgi Store, LLC. is not responsible for delays in shipping due to orders arriving after 4:30PM Eastern Standard Time.